IDC MarketScape Report

Tavant Named a Leader for Warranty and Service Contract Management Application by IDC MarketScape

“Tavant has established an end-to-end AI-driven warranty service offering that has been able to help manufacturers and service organizations digitally transform the warranty operation. The warranty function is no longer just a touch point between a dealer or service provider and a customer — it is a critical set of activities that can provide valuable data to the manufacturer.”

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We believe Tavant Warranty Differentiators are:

  • Modular Product Design: Provides a flexible framework for customers to easily map their existing processes and simplify the roadmap to quickly digitize their entire warranty operations
  • Analytics-first and Continuous Learning Approach: Empowers users with real-time business insights and advanced level next-best-actions
  • IoT-Enabled and Scalable Product: Provides an end-to-end warranty and service contract solution with advanced capabilities in AI and IoT
  • Larger Ecosystem Value-Add: Tavant’s focus on sustainability and complete service lifecycle management delivers a connected experience for customers in complex industries with complex networks

In this report, you will learn about the IDC MarketScape's assessment of the expertise and capabilities and why Tavant was named a Leader.

*IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2022 Vendor Assessment, Aly Pinder, IDC# US46743201 January 2022.

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