In this article, Tony Gondick and Petchiraj Piramuthu explain why reactive quality management is no longer sustainable. Warranty claims drain 2–5% of revenue, while scattered data and delayed detection push manufacturers into costly firefighting. They show how AI-powered Early Warning Systems (EWS) transform this cycle — consolidating data, predicting failures earlier, and restoring customer trust.
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Why reactive approaches drive up warranty costs, recalls, and brand risk
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How AI strengthens every stage of quality management — from detection to resolution
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How one manufacturer cut cycle times from weeks to hours and boosted satisfaction from 30% to 83%
Don’t keep fighting fires. Safeguard margins and trust with predictive AI.
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